Who we are
One Stop Rewards is provided by One Stop Liquor & Market, located at 1406 Main St, Worcester, Massachusetts 01603. This policy applies to the One Stop Rewards iPhone, iPad, and Android apps and this support website.
Information you provide
One Stop Finds: When you ask us to source a product, we store your name, phone number, preferred contact method, product details, optional photo and price information. Authorized staff use these details, quotes and follow-up notes to respond to your request. Photos are private to the store team and embedded location metadata is removed. Sending a find does not enroll you in marketing. Account-linked finds are removed when you delete your app account. For guest or cashier-captured requests, contact the store to request correction or removal.
Website visitor counter: A random first-party cookie counts anonymous browsers once per day and once overall. It expires after one year. The counter stores this random identifier and visit dates, without names, account details, or IP addresses. Clearing cookies or switching browsers can count as a new visitor. Counts begin October 23, 2026.
- Optional Community content: We store your chosen public nickname, caption, selected photos/videos, catalog tags, optional city/country, optional customer-reported price, and review status with your account. Posts, Stories, Reels and comments appear to signed-in members after staff approval. Stories stop appearing 24 hours after approval. Your phone number and precise device location are not displayed. Embedded photo/video location metadata is removed. Permission for One Stop to reuse a post in store marketing is separate and optional. Follows are shown as profile counts; saves are private.
- Community messages: Private messages are stored for the participants. A new sender may send one introduction while waiting for the recipient to accept. Blocking prevents conversation access. If you report a received message, only that selected message and your reason are shared with authorized staff. Staff do not receive general access to private conversations. Account deletion removes your authored messages and closes the affected threads.
- Optional on-device assistance: Supported Apple devices can suggest caption changes using the on-device language model and read a selected label using on-device text recognition. You review suggestions before using them. Drafts and selected photos are not sent to an external AI service. Other devices offer clearly labeled quick caption ideas. Uploading a post still sends its selected content to One Stop for staff review.
- Mobile number: Used to create and authenticate your account with a one-time verification code.
- Display name: Used to personalize your member card and identify your verified customer record. It is stored in Firebase Authentication and Cloud Firestore and cached on your device.
- Optional birthday on iPhone and iPad: Used for birthday-related rewards and stored on your device.
- Preferences and favorites: Notification choices and saved products are stored on your device or in local browser storage.
- Optional profile picture or emoji on iPhone and iPad: If you choose a picture through Apple's system photo picker, the selected image is stored only on your device. One Stop does not upload it to Firebase. The Android app does not currently request a profile picture.
- Rewards activity: Points, coupons, referral codes, verified purchases and reward-redemption records are stored with your Firebase account identifier so the app and authorized store staff can operate the rewards program and prevent duplicate or fraudulent rewards.
Information collected automatically
The app uses Google Firebase services to provide authentication, product information and notifications. Depending on the feature used, Firebase may process:
- Authentication identifiers, your mobile number, IP address and app/device information for secure sign-in and abuse prevention.
- On the website, Firebase Authentication uses reCAPTCHA to protect phone verification from abuse. Google may process browser and device information needed to provide that check.
- An app installation identifier, APNs/FCM push token, device model, operating-system version, language, time zone, app identifier and app version to deliver notifications.
- Technical request information when the app retrieves product and offer content from Firebase.
- Limited SDK performance metadata, such as event-cache size and dropped-event counts, used to maintain Firebase service quality.
The app does not request precise location, contacts, unrestricted photo-library access, microphone, health or payment information. On iPhone and iPad, selecting an optional profile, Community or One Stop Finds photo uses Apple's private system photo picker. One Stop Finds asks for camera access only if you choose to take a product photo.
How information is used
- Authenticate your account and keep it secure.
- Display your member and rewards information.
- Provide product offers, favorites and store information.
- Calculate points, issue and redeem coupons, connect referrals and prevent duplicate or fraudulent rewards.
- Open WhatsApp, telephone or SMS when you choose a contact action.
- Send notifications you allow.
- Review and publish Community submissions, record likes, handle reports, and hide members you choose to block.
- Respond to support requests and meet legal obligations.
Service providers and sharing
We use Google Firebase, including Firebase Authentication, Cloud Messaging and Cloud Firestore. These services process information on our behalf to operate the app. Learn more in the Firebase privacy and security documentation.
We do not sell your personal information. We do not use your information to track you across apps or websites owned by other companies. Information may be disclosed when required by law, to protect users or the service, or to service providers acting on our behalf under appropriate protections.
When you choose Share, the selected product or deal text and link are passed to the device app or service you select. One Stop does not send the message or choose its recipients, and nothing is shared until you confirm.
When you choose Chat, Call or Text, your device opens WhatsApp, the Phone app or Messages. Those services handle the communication under their own privacy terms, and you choose whether to place the call or send the message.
Retention and deletion
You can withdraw your own Community posts from My posts. Withdrawal removes the post from the timeline and deletes its uploaded photo. Staff can decline or remove posts and retain the private review record while your account is active. Account deletion removes your Community submissions, uploaded photos, published posts, likes, member blocks and reports you submitted. Copies already saved by other people cannot be recalled.
Device-local information remains on your device until you remove it, clear it in the app or browser where available, delete the app or clear the website data. Active account, coupon, referral and rewards information remains in Firebase while your account is active so the rewards program can operate.
To delete your account, choose Delete Accountin Profile on iPhone or iPad, or in Rewards on Android, and confirm. This permanently deletes the Firebase authentication account and its associated customer profile, coupons, points and referral records, then clears local profile information from the app. If you cannot access the app, use our account deletion request page.
Your choices
- Manage deal, product and rewards-launch preferences in Profile on iPhone or iPad.
- Change notification permission in your device Settings app.
- Remove individual favorites or clear all favorites.
- Remove your Community posts, report a post, or hide and unhide another Community member.
- Delete your account and locally stored profile data.
- Contact us to ask about, correct or request deletion of information associated with your account.
Age restrictions
The app may display offers for alcoholic beverages and is intended for adults. Alcohol purchases are restricted to customers age 21 or older. The app is not directed to children, and we do not knowingly collect personal information from children.
Security
We use reasonable administrative and technical safeguards. Communications with Firebase use encrypted network connections. No system can guarantee absolute security, but we work to protect the information used by the app.
Changes to this policy
We may update this policy when the app or legal requirements change. The effective date at the top of this page identifies the latest version.
Contact us
Questions or privacy requests may be sent to onestopminimarket@icloud.com or made by calling (980) 322-4150.
One Stop Liquor & Market
1406 Main St
Worcester, MA 01603