One Stop Rewards Support

How can we help?

Reach the store directly or use the quick answers below for the most common app questions.

ChatWhatsApp One StopStart a conversation →Call(980) 322-4150Call One Stop →TextSend an SMSOpen Messages →

Quick answers

Using the app

01

Signing in

Enter your mobile number and request a verification code. Enter the six-digit code from the SMS to finish signing in. Message and data rates may apply.

02

Rewards and points

Your Rewards screen shows available points and coupons. If you have enough points, you can request a reward in the app.

03

Notifications

Allow notifications to hear about new products and store updates. You can change notification permission at any time in your device Settings app.

04

Favorites

Tap the heart on a product to save it. Favorites are stored on your device and can be removed individually or cleared from the Favorites screen.

05

Delete your account

On Android, open Rewards and choose Delete account. On iPhone or iPad, open Profile and choose Delete Account. You can also request deletion from this website if you no longer have the app.

06

Website Deals and sign-in

The website Deals page uses the same active Firebase products and six departments as the iOS app. Web favorites are saved in your browser, and phone sign-in uses the same Firebase account.

07

Share a deal

Open a product and choose Share. The website and mobile apps use your device's sharing options, so you can review the message and choose where to send it.